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Terms & Conditions
Terms & Conditions
Effective Date: June 2026
These Terms & Conditions describe Our policies and procedures governing the use of the Service and explain Your rights and responsibilities when accessing or using the Service.
We use Your Personal Data to provide, operate, and improve the Service. By using the Service, You agree to the collection and use of information in accordance with these Terms & Conditions and our Privacy Policy.
AGE REQUIREMENTS
By using this website, you represent that you are at least 18 years of age. We do not target our services to minors, and we do not intentionally collect data from anyone under the age of 18.
SMS CONSENT DISCLOSURE
Users opt-in by use of our webform on our website, www.tlsauerroofingsolutions.com. By opting in, You consent to receive occasional transactional and service-related messages from TLSauer LLC DBA TLSauer Roofing Solutions related to Your account, orders, or services You requested. These messages may include order confirmations, service updates, and account notifications. You may also opt-in by use of the same webform through a separate consent box to receive marketing and promotional messages that may include special offers, discounts, event promotions, and service announcements. Message frequency may vary. Message and data rates may apply. Reply HELP to 1-414-667-5478 for help or STOP to opt out at any time.
1. Introduction
1.1
TLSauer LLC DBA TLSauer Roofing Solutions ("We," "Us," "Our," "Company") is engaged by the Client ("You" or "Your") to provide services in accordance with these Terms & Conditions (the "Agreement").
1.2
The Company is a legally registered business organized under the laws of Wisconsin, operating under applicable governing law.
2. Definitions
2.1
"Agreement" means these Terms & Conditions, including any incorporated proposal, order form, or service agreement.
2.2
"Confidential Information" means all non-public information disclosed between the parties, including but not limited to business strategies, client data, communications, and proprietary methods.
2.3
"Proposal" means any written or electronic document issued by the Company to the Client detailing the Services, fees, and applicable terms.
2.4
"Service Date" means the date the Company begins providing Services, confirmed after receipt of any required initial payment.
2.5
"Service" means the services outlined in the applicable Proposal or service agreement.
3. Supply of Services
3.1
The Company provides technology-enabled marketing and business automation services, which may include lead nurturing and management, CRM and software configuration, automated follow-up systems, AI-powered tools, messaging systems, digital advertising management, and related professional services, as described in the applicable Proposal or service agreement.
4. Client Obligations
4.1
The Client shall provide timely cooperation, access, and accurate, complete, and lawful information reasonably required for the Company to perform the Services.
4.2
The Client shall indemnify, defend, and hold the Company harmless against any losses, damages, claims, liabilities, or expenses (including reasonable legal fees) arising from inaccurate, misleading, incomplete, or unlawful information or content provided by the Client, or from the Client's breach of this Agreement.
4.3
The Client is responsible for ensuring appropriate internal follow-up and handling of leads, inquiries, or communications generated through the Services unless otherwise agreed in writing.
5. Fees, Payments, and Refunds
5.1
The Client agrees to pay all fees outlined in the applicable Proposal or service agreement. Fees may include a one-time setup or implementation fee and recurring monthly service fees. Unless otherwise stated in writing, all fees are non-refundable.
5.2
By providing a payment method and agreeing to recurring Services, the Client authorizes the Company and its payment processor to charge the agreed recurring service fees according to the billing schedule stated in the applicable Proposal or service agreement..
5.3
Any third-party costs, including but not limited to advertising spend, messaging fees, software usage, or carrier charges, are the sole responsibility of the Client unless otherwise stated in writing.
5.4
Any refund, credit, or waived service fee will be provided only as expressly stated in the applicable Proposal, service agreement, or the Company's 60-Day Performance Commitment.
6. Termination
6.1
This Agreement commences on the Service Date and continues until completion of the Services or termination in accordance with this Section.
6.2
The Company may terminate this Agreement immediately upon written notice if:
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Payment remains unpaid for fifteen (15) days after written notice; or
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The Client materially breaches this Agreement and fails to cure such breach within thirty (30) days of notice.
6.3The Client may terminate this Agreement after any minimum engagement period specified in the applicable Proposal or service agreement by providing thirty (30) days' written notice. The Client remains responsible for all fees due through the effective termination date. Recurring charges will cease following the effective termination date, subject to any outstanding amounts owed.
6.4
The Company reserves the right to suspend or terminate Services if the Client engages in unlawful, unethical, abusive, or non-compliant business practices.
7. Liability and Indemnity
7.1
To the maximum extent permitted by law, the Company's total liability under this Agreement shall be limited to the fees paid by the Client to the Company in the ninety (90) days preceding the event giving rise to the claim.
7.2
The Company shall not be liable for:
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Actions, inactions, outages, or policy changes by third-party platforms or service providers;
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Indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunities; or
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Failure to achieve specific business outcomes beyond the Company's reasonable control.
7.3
The Client shall indemnify, defend, and hold harmless the Company, its officers, contractors, and affiliates from any claims, damages, losses, or liabilities arising from the Client's use of the Services, content, communications, or breach of this Agreement.
8. Governing Law
8.1
This Agreement shall be governed by and construed in accordance with the laws of Wisconsin.
8.2
Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Wisconsin.
8.3
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
8.4
This Agreement, together with any applicable Proposal, constitutes the entire agreement between the parties and supersedes all prior agreements or understandings.
9. 60-Day Performance Commitment
9.1
When expressly included in the applicable Proposal or service agreement, the Company may offer a 60-Day Performance Commitment. Before Services begin, the Company and Client will agree in writing on a clear, measurable performance target.
9.2
If the agreed performance target is not achieved within the first sixty (60) days of Services, the Client's third month of service will be provided at no charge.
9.3
The 60-Day Performance Commitment does not constitute a guarantee of revenue, profit, sales, leads, or any other specific business outcome. The commitment applies only to the measurable target agreed upon in writing by the Company and Client.
9.4
The Client must remain in good standing, provide required access and information, and reasonably cooperate with implementation of the Services for the commitment to apply.
10. SMS COMMUNICATIONS & OPT-OUT
You may cancel SMS communications at any time by replying STOP to any message. Upon receipt of STOP, We will confirm Your opt-out status, and You will no longer receive SMS messages from Us.
To rejoin, You must opt in again through the original enrollment method.
For information about data handling and privacy practices, please review Our Privacy Policy.
CONTACT US
If You have questions about these Terms & Conditions, contact:
TLSauer LLC DBA TLSauer Roofing Solutions
S10318 Old Bluff Trail
Sauk City, Wisconsin 53583
info@tlsauerroofingsolutions.com
1-414-667-5478
www.tlsauerroofingsolutions.com
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